Playa del Carmen : chambres d'hôtel

Great services apartment inside a super charming boutique hotel. Totally a win.

I recently stayed at this Airbnb and had a fantastic experience. The host was exceptionally responsive and went out of their way to assist with transportation from the airport, making the arrival process smooth and stress-free. The house itself was comfortable and well-equipped with great amenities. We felt right at home. I highly recommend this place for anyone looking for a pleasant stay.

This is a beautiful home - perfect for large groups. Every bedroom has a private bathroom. The home is located in a double-gated community with onsite security, so our group of girls felt incredibly safe at all times. The hosts were incredibly responsive for all of our questions/needs - for months leading up to our stay. They helped us coordinate the post perfect private chefs, and helped arrange transportation from the airport.

Very cute unit. I would stay here again in a heartbeat. Thank you Alberto for all your help and assistance. The unit is in a great location.

The communication was very comforting from the moment we booked. Berenice really aims to please , she is quick to respond and very accommodating. The condo is exactly like the pictures , the surroundings are much and beautiful, everything was as expected and more ! I felt supported and guided with any questions or concerns, she was quick to answer and always with a smile . I will hopefully be back many times to come !

I really enjoyed the hotel, Allan had described the property pretty clear and it is great. You pay the all inclusive fee at the hotel, which is well worth. Allan is very fast at answering every question. I can’t wait to go back . Thanks Allan for all your help!

La experiencia fue maravillosa e inolvidable! Al principio no me daba confianza hacer la reserva de un hotel All Inclusive a través de Airbnb!!! y fui muy tímidamente preguntándole a Kateryna. Ella muy cordialmente fue evacuando mis dudas y explicándome todo el procedimiento. Su rápida respuesta siempre y en todo momento fue lo que me dio la confianza para vivir esta experiencia Royal Elite en el Hotel Sandos Playacar y la verdad no puedo describir con palabras lo que fue! Realmente espectacular! todo tal cual nos dijo ella, el brazalete negro realmente hace la diferencia, tanto en el Check in como en todas las amenidades exclusivas que te brinda el hotel. La recomiendo totalmente y sin dudas volvería nuevamente!

Carlos is a phenomenal host. By far the best host I have ever come across. When we arrived, he greeted us at the condo to ensure we were aware of everything for the duration of our stay. The building and the apartment are beautiful and very well maintained. The garden in the ground floor is stunning. We ordered food in the cafe downstairs and it was surprisingly good - we had green juices and avocado toast. Carlos kept in touch with us during our stay and we even bumped into him in the building a few times. He gave us fabulous tips on where to go and what to do particularly in Bacalar and Merida. Carlos knows the area very well and his suggestions were excellent. He saved us a lot of time from having to look up restaurants and places to stay. The only item that was difficult to get used to at first was the noise at night coming from the courtyard. We wanted to leave the door open to let the fresh air in but after 2 weeks of trying, we decided to close the door and use the fan instead because we got woken up often. Once we closed the doors at night, we slept much better. Security was great at following up with loud music and people. All we had to do was call reception and they followed up 100% of the time. I would absolutely chose Carlos again.

Recomiendo este alojamiento por la ubicacion, la limpieza, la comunicacion buena con la duena. Muy bien ubicado cerca del centro, de la playa y tambien de los puntos de interes como tiendas de compras, lavanderia etc Laura estaba siempre disponible rapido y muy amable ! Muchas gracias, regresaremos ! I strongly recommend this airbnb for the location, the good price, the cleanless and the good communication with the owner. Thanks Laura we will come back ! Je recommande vivement ce airbnb pour sa localisation, sa propreté, son bon rapport qualité/prix et la bonne communication avec le propriétaire. Merci Laura nous reviendrons !